A Brand New Recipe For Branding

In a recent article, I told the story of when I was a young whippersnapper, attaining classes at what was then and still is called "one of the more famous hotel schools in North America", the marketing professor gave us an interesting, but quite challenging assignment.

We were to find a hospitality business that marketed itself by using the participation of the owner as part of the "distinctiveness" of the business. At the time, this seemed like a most difficult assignment, because in those days, it seemed that not too many people really stood out in this field. At least that what it seemed like to me in my youth. Or maybe it was just that they did not want to either make a fool of themselves. There seemed little need to drive the world to their door. I chose a very different restaurant enclosed within an old 19th century Mansion in this very cosmopolitan city. It was called Julie's Mansion and was owned and operated by a very eccentric, but wonderful showman who knew that he had to differentiate his restaurant from all the rest. He knew that the best way to do that – after the assumption of great food, entertainment and service – was to turn himself into the "brand."

My job, as a young hospitality student, was to watch him carefully and learn as much as I could. One Saturday night I showed up and Julie was trying to 'insert' himself into the home team's pro hockey uniform. It was immediately obvious that Julie had never played hockey. To see a middle-aged man struggling to get into and then have to have me extricate him from the jersey, equipment, elbow pads et al, was hilarious for a young guy like me, who had been on skates and playing the game since age four. He certainly was not afraid to make a fool of himself. When I showed up that night, he had less than no idea what piece of equipment went where, and was struggling with the shin guards. He had got himself all tangled up with what he thought were hip guards, when in fact they were shoulder pads, worn over the shoulders. It was indeed the first time I had ever seen a 'player' wearing shoulder pads, stretched around his butt.

I helped him get 'dressed'. Next came the taping of the hockey stick. This was really hilarious, watching this fellow trying to figure out the right way to tape a hockey stick without making a mess of it and looking foolish to his customers. He had a special plan for that stick.

I taped his stick and now he was ready. He had on his uniform, equipment and helmet, borrowed from one of the local NHL players who were a frequent guest at the mansion. Now, he actually looked like a real NHL hockey player … in black and white running shoes, sans skates!

Then Julie 'flew through' the different alcoves and floors of the restaurant with a big ball of foodservice aluminum foil as his 'puck'. He stick-handled in and out and between tables, took shots with the aluminum ball off the walls, cross-checked his own waiters trying to serve tables, all the while yelling cheers and the phrase made famous' round the world, by Foster Hewitt : "he shoots …. he scores!" All this, at the top of his lungs. Then he had planned for a horn to sound loudly indicating that the 'period of play' in his imaginary 'game' was over. It was now time to go to the dressing room. In a flash, just like an on-stage magician, he quickly disappeared into thin air, hidden in his office.

My face was covered in tears. I could not stop laughing! The restaurant was in an uproar. Guests were laughing so hard … one guy literally fell off his chair. The waiters were laughing, the guests were laughing, I was laughing and all the while Julie was having a ball too. Here was a restaurateur who made his work fun.

I had not met one of these types before. I really liked and respected this fellow. But I figured then, and still today, that anyone who had that much fun … and made that much money … must know something the others did not. And he did. He became his own brand. 'Distinctive. 'Differentiated. 'There is attractive to people who are sick of seeing the same old, same old every day. People are attracted to differences not similarities. Take a look at what you can do with yours. It's right under your own nose.

© Copyright, Roy W. MacNaughton, 2006

How to Address Cell Phone Water Damage

There is nothing more frustrating that dropping your prized cell phone in a liquid, be it the kitchen sink, bath tub, coffee, tea, beer, or a swimming pool. When this happens the immediate feeling is one of despair and annoyance. But do not give up hope, all is not lost. It is possible to fix cell phone water damage and once again get it working as good as it was before the accident occurred.

If you have dropped your phone in any liquid the most important consideration will be how long it has been immersed for and how quickly you can find a solution. If your phone has been in a bath tub of water overnight the chance of it working will be slim as the circuit board is likely to have been irreparably damaged, but if it has only been in the water for a short time there is every possibility you can fix the device and save yourself having to spend out on a new handset.

As soon as you realise the problem you should remove the battery. If the battery is still connected the chance of serious damage occurring will be greater as even a small voltage can be conducted through water leading to a big problem. Don’t worry if the battery itself will not work, this would not be so expensive to replace.

Next you should take apart the phone into as many individual sections as you can safely do. If possible remove the touchpad and screen as these may hold some amount of liquid. If it is a sunny day place all the parts in direct sunlight, this would help any moisture that is present to evaporate. If the accident has occurred at night or on a rainy day your best option would be to try to dry out the circuit board and other parts with a hair dryer or by placing next to your home’s central heating boiler.

An interesting alternative and one that has helped many people recover damaged cell phones is to disassemble the handset and then place the pieces in a bowl of uncooked rice. As rice absorbs moisture quickly it will help to suck out any drops of liquid that may be there.

Do not place a cell phone in a microwave oven or other cooking equipment as you may end up causing a greater amount of harm. As long as you take quick action tp address cell phone water damage you should find that you can still make full use of your precious gadget.

Most Popular Sports Around The World

All types of sports are popular globally, but what sports can we call THE most popular in the world? Some of the answers may surprise you.

It’s no surprise that football, or what Americans call “soccer” is the world’s most popular sport to play and to watch. An estimated 3.5 billion people either watch or play football. The World Cup is the global championship of the sport and this tournament is played every four years. The World Cup itself is one of the highest rated sports on television, with many countries tuning in en masse to watch their country’s team play. Football is popular in all of the UK, Europe, Asia as well as South America. However, with so many other sports being popular, the Unites States still lags behind in their interest in “soccer”.

Next, we have cricket. This sport which consists of a bat and a ball, has been around for hundreds of years and originated in England. The sport is popular in the UK, Australia, New Zealand, some African countries, some Caribbean countries and it is the most popular sport in the countries of India and Pakistan. An estimated 3 billion people watch or play cricket each year.

The next most popular sport is a sure surprise, and that is field hockey, with an estimated 2 billion players or watchers, mostly in Asian countries, European countries, Australia and around Africa. This sport tends to be played in high schools in the United States, usually by girls only.

Coming up next is tennis. Not so surprising, but there are an estimated 1 billion players and watchers of tennis around the world. Tennis tends to be popular in richer countries, including the United States, Asian countries, Australia and Europe. There are four main tournaments in tennis, called “Grand Slams” at which players from many countries play. The first is the Australian Open, then the French Open, Wimbledon and then the US Open in late August. The Grand Slam tournaments tend to get the most attention during the tennis season.

Next we have volleyball. Yet another surprise, with an estimated 900 million viewers or players around the world. Volleyball is popular in the United States, where the sport originated, as well as in Brazil, all over Europe, Russia, China and Japan. Volleyball is a popular high school sport in many countries due to it’s team centered play and lack of specialized equipment requirements.

Also popular is table tennis, otherwise known as Ping Pong. This is another surprisingly popular sport around the world, with an estimated 900 million watchers or players. Table tennis originated in England as an after dinner activity for Victorians in the late 19th century. Table tennis as a competitive sport is popular in many countries but is especially popular in China, Korea and Singapore.

After these sports, we have a triumvirate of more mainstream American sports including baseball, golf, American football and basketball, with each sport attracting between 400 and 500 million players or watchers worldwide.

Vacations Are Possible When You Plan For It

With the spring and summer months right around the corner and summer break right on its heels, most people's thoughts turn towards vacation! My family is no different. In fact, we've been planning all of our vacation time for the past twelve months.

Our goal is to take three trips a year. Two short ones; maybe a weekend trip to another city in our state or a bordering state. And one nice, relaxing, long trip that we have to pack our bags and head for the airport for that lasts seven to ten indulgent days!

For example, about the time our son's April birthday rolls around, we plan a weekend trip somewhere in our state. His favorite is always San Antonio because he likes to visit the theme parks and gorgeous Riverwalk that they have there. Since we live in Dallas, it's less than a four hour drive; and it's usually the precursor to kicking off our year of getting away.

This year, the longer trip will be in the summertime, a week after school is out. We are planning a vacation to Florida to visit Walt Disney World. We will be gone for ten glorious days for fun in the sun.

And then, in October, my husband and I are planning a three to four day getaway to celebrate our anniversary in beautiful Mexico. And that will give us our three getaways for the year! It's as simple as that.

Now, we have not always been able to do this. Why? Because of poor planning on our part. But, that is no longer the case. We've wised up, and if you have not been getting away for a little rest and relaxation because of the same problem, here's how you can guarantee that that will not be the case next year … or the year after that – forever !

My husband, Muri, and I have created what we call a "Battery Recharge" account, or in regular terms, a travel account. All monies that go into it ensure that we'll be able to get away with our ten-year old son, Jordan, or for a romantic weekend on our own!

Have a family discussion and decide where each of you would like to go. Narrow it down, and vote on three locations. One that's far away and two that are within a reasonable driving distance.

Once you've done that, do your research. There are a number of online resources. Thanks to technology, finding attractions in the city of your destination is no more than a click away! You can build an itinerary of what your family will do, as well as get the costs of each show or attraction you'd like to attend.

Then, one-by-one, you begin to fund your "Batter Recharge" account until you have the money to do each trip! What's so great about the two short trips, most can be done for less than five hundred dollars. The key is not extravagance. It's just getting away with your family to bond and re-energize yourself.

You work hard, everyday. Take some time to enjoy the fruits of your labor with the ones you love and cherish. Your mental, physical and relational well-being will be all the better for it!

Happy vacationing!